KnowledgeWorker® SaaS
Online Software as a Service: Combined CRM, Document Management Workflow and Collaboration Software
KnowledgeWorker® SaaS is a world class Enterprise Content Management (ECM) system which through the power of the Internet and “cloud” computing is now available to everyone. KnowledgeWorker combines Document , Workflow Management and Collaboration with CRM that allows you to have a 360° view of your business. KnowledgeWorker SaaS empowers SME’s with an enterprise solution without any capital outlay.
This is what the leading Independent Analyst firm DataMonitor had to say about KnowledgeWorker: -
“Datum International’s KnowledgeWorker product is a modular ECM solution that offers document and records management capabilities in conjunction with BPM and workflow, enterprise search and collaboration features. Datum offers a rounded set of DRM features, scoring on par with the market average across the document management and records management categories.”
“Datum’s DRM solution leads the market in the categorization, search and retrieval category, outscoring both IBM and OpenText. It also performs above average in the BPM and workflow category, scoring a notch above EMC. Overall, Datum performs well on almost all of the technology criteria.”
KnowledgeWorker is easy to use and offers amazing value for money. Pricing is based on Concurrent Users, so you can create a user account for everyone in your company but just pay for the number you need to be logged in at any one time. Online help is available both in “text” and “video”, just click on the help button on any screen.
KnowledgeWorker is the world’s first ECM service to combine Contact Management with Content Management. The systems unique functionality provides a secure solution for companies of all sizes to improve the communication with all contacts including: Customers, Suppliers, Partners and Internal Staff.
The system allows companies to manage and retain knowledge “the Corporate Memory” by storing and indexing all your content such as: Emails, Faxes, PDF’s, Scanned Documents and of course your Microsoft Office Word, Excel and PowerPoint files. Finding information is as easy as doing a “google” search.
The Workflow (Process Management) module provides you with a great tool for tracking your sales activities and internal procedures, which are easily configured to meet your unique business requirements via a drag-n-drop designer that works in your browser.
Marketing can easily produce email campaigns, monitor events and track all sales opportunities requiring attention and follow up. Through Project Collaboration, Partners can collaborate with you on projects and new opportunities improving communication between the parties.