Training
Datum International's training packages enhance user understanding
in using the KnowledgeWorker® system. We are passionate about providing an education
service, which demonstrates to our clients how easy and flexible the KnowledgeWorker®
solution is, allowing it to be immediately accessible and providing confidence in
all roles and abilities helping to maximise return within the business from the
system.
Training programmes are offered either offsite at the Datum Academy or on client sites with a range of self-paced learning courses to keep all levels of client personnel up-to-speed with the latest KnowledgeWorker® enhancements. The courses are structured to match the abilities of the attendees, whether they are day to day users, more advanced users, system administrators or support staff.
We ensure that attendee levels, on all courses, are carefully constructed so that all personnel benefit from a constructive group environment, whilst still receiving the advantages gained from one-to-one personal tuition.
Typical course subjects include:
Generic and refresher training in the use of KnowledgeWorker®.
Administration of the system including users/groups, contact management, integration
and more advanced areas of the KnowledgeWorker® such as workflows, permissions and
scanning.
Technical aspects including development of workflows and advanced tools.
First line support for KnowledgeWorker®.
Training programmes are offered either offsite at the Datum Academy or on client sites with a range of self-paced learning courses to keep all levels of client personnel up-to-speed with the latest KnowledgeWorker® enhancements. The courses are structured to match the abilities of the attendees, whether they are day to day users, more advanced users, system administrators or support staff.
We ensure that attendee levels, on all courses, are carefully constructed so that all personnel benefit from a constructive group environment, whilst still receiving the advantages gained from one-to-one personal tuition.
Typical course subjects include:
| Course Name | Course Length (Days) | Cost Per Course Per Person (£) | Recommended Attendees |
| User Training | 1 | 300 | Users |
| Advanced User Training | 2 | 550 | Advanced / Senior Users & Team Leaders |
| Workflow Training | 1 | 300 | Users / Senior / Advanced Users |
| Technical Training | 1 | 300 | Technical Users, IT/system Administrators |
| Administration Training | 1 | 300 | System Administrators / Senior Users |
| Refresher Training | 1 | 300 | All types of users |
| CRM Training | 1 | 300 | Users, Senior Users, Team Leaders, Managers |
| Projects / Stage Gating | 1 | 300 | Senior Users (e.g. Project Managers), Team Leaders |
| Support (first line) | 1 | 300 | First line Support Training |
For more information on our training courses including scheduling times, costs and content, please download the Training Academy Courses - Overview document or contact Datum directly at info@datumplc.com.