KnowledgeWorker® is an Enterprise Content Management (ECM) system designed around Microsoft’s Web Server technologies. The system is used to capture, manage, store, preserve, and deliver content and documents related to organisational processes. KnowledgeWorker® will allow you to manage your organisation's unstructured information, wherever that information exists.

KnowledgeWorker® is the world’s first ECM application to incorporate a CRM system which allows content such as emails, documents, contracts and processes to be automatically linked to Contacts and/or Companies, providing a 360° view of your Customer, Supplier and other relationships.

KnowledgeWorker® can leverage your investment in Microsoft desktop applications by providing full integration with Microsoft Office (2003, 2007/Vista), Microsoft Outlook (2003, 2007/Vista) and Microsoft Office SharePoint Server (MOSS 2003, 2007). KnowledgeWorker® also works with both Microsoft SQL Server and Oracle RDBMS.

KnowledgeWorker® comprises of a number of modules including: Document & Records Management (EDRMS), Workflow & Business Process Management (BPM), Enterprise Search, Project Collaboration, Contact Relationship Management (CRM), Web Content Management (WCM) and Publishing.